SHIPPING & DELIVERY

Packages typically arrive within 7-14 days from the date we receive the order.jewelries are shipped directly from France by Colissimo. Shipping cost are offered in Metropolitan FranceIMPORTANT – If a package is returned to France because the buyer did not claim the package, ambrecardinal.com does not send replacements. We is not responsible for any actions taken by customs on your package during delivery. Ambre Cardinal has no control over this. Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and ambrecardinal.com has no way of knowing what these charges may be.

RETURN & EXCHANGE POLICY

We gladly accepts returns of unworn or defective merchandise for full refund or exchange within fourteen (14) days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.You may send the item back to us at the address below using any traceable method. Once we receive your package, we will promptly exchange or refund as you instruct.Shipping costs will not be refunded. In the case of an exchange, we will cover the cost of the shipping for the new item to you.

Our return address is: AMBRE CARDINAL 15 rue Béranger  75003 PARIS FRANCE

PRODUCT FEEDBACK

Ambre Cardinal does, however, welcome your feedback regarding many areas of Ambre Cardinal existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us using this e-mail : info@ambrecardinal.comThis is just one more way that we can learn how to best satisfy your needs.